Frequently Asked Questions

Yes, schedule permitting. Call early and we will try to fit you in the same day.

Pricing is based on how much space your items take in the truck plus any special handling. You get a firm on site quote before we start.

Yes. Send photos through the quote form or by text and we will share a rough range. Final pricing is confirmed on site after we see the load.

Cash and major cards at pickup. Invoices are available for approved commercial accounts.

No. We are full service. Point to what goes and we remove it from wherever it sits.

Yes. We sweep the work area once the load is out.

We take anything related to furniture, mattresses, appliances, electronics, exercise gear, boxes, yard waste, construction debris, and general household clutter.

Anything like Hazardous waste, liquids, certain chemicals, and anything restricted by local rules. If you are unsure about your junk, ask us promptly and we will guide you.

Yes. We handle the lifting and follow local recycling rules.

We donate usable items when possible and recycle metals, appliances, and e waste through approved facilities. If a donation receipt is available from a partner, we can request it for you.

Yes. We coordinate with management, elevators, loading docks, and time windows. We can provide a certificate of insurance on request.

Often yes. Tell us what you have so we bring the right crew and gear. Extra heavy items may affect pricing.

Yes. Small sheds, play sets, and non load bearing fixtures. We confirm scope and safety on site.

We provide a two hour arrival window and send a heads up when we are on the way.

Someone should be there to approve the on site quote and provide access. For exterior pickups, we can arrange a photo estimate and curbside authorization.

Same day or next day is often available. For weekends or end of month, book earlier to lock your time.

We serve San Jose, Santa Clara, Sunnyvale, Palo Alto, Mountain View, Cupertino, Campbell, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Fremont, Newark, Stanford, and East Palo Alto.

Call us as soon as you can and we will move your appointment.

Yes. We carry coverage that homeowners, HOAs, and property managers expect. Certificates of insurance are available on request.

Call us for a quick estimate or send photos through the quote form for a fast range, then we confirm the final price on site.